The Mist Method

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Terms and Conditions

Welcome to The Mist Method, a mobile spray tanning service. By booking an appointment with us, you agree to the following terms and conditions. These terms are designed to ensure a safe, professional, and consistent experience for all of our clients.

Services Provided - The Mist Method offers professional, mobile spray tanning services delivered to your home or chosen location. We use high-quality products and aim to provide a natural, even tan. However, individual results may vary based on skin type, preparation, and aftercare.

Common items in a terms and conditions agreement allow you to:

Withdraw and cancel services, and make financial transactions.
Manage customer expectations, such as liability for information errors or website downtime.
Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
Disable user accounts.
Write down any other terms or conditions that protect you or your audience.

Booking Cancellations - Appointments must be scheduled at least 24 hours in advance.

Cancellations or rescheduling must be made at least 12 hours prior to your appointment time. Cancellations with less than 12 hours' notice may incur a $25 cancellation fee.

No-shows will be charged 50% of the service fee.

Client Responsibilities - Clients must follow all pre-tan and post-tan instructions provided to achieve optimal results. You are responsible for disclosing any skin conditions, allergies, or sensitivities that may affect your spray tan. We do not spray individuals under the age of 16 without parental consent.

Liability Waiver - The Mist Method is not liable for any adverse reactions caused by failure to follow provided instructions or disclose medical/skin conditions. We use DHA-based tanning solutions. By booking a service, you confirm you are not allergic or sensitive to these ingredients.

Mobile Visit Policy

Please ensure a clean, ventilated, and private area for setup (preferably with access to a power outlet if needed). Pets must be secured during the appointment.

We currently service within 20 miles of Brighton, MI. Travel outside this radius may incur a $10–$25 fee, depending on location.

Return and Refund Policy

Satisfaction Guarantee & Refund Policy

At The Mist Method, your satisfaction is important to us. While individual tanning results may vary based on skin type and aftercare, we stand behind the quality of our service.

If you are unsatisfied with your tan for any reason, please contact us within 24 hours of your appointment. We will assess the situation and, if appropriate, offer one of the following:

A complimentary touch-up, if we determine the result was affected by application or product issues.
A partial or full refund, on a case-by-case basis, if we are unable to reasonably correct the issue.

To qualify for a satisfaction review:

You must have followed all pre-tan and post-tan care instructions.
You must provide clear photos of the issue within 24 hours.
You must not have applied other products or performed exfoliation before contacting us.

Please note that we cannot offer refunds for results impacted by:

Skin preparation not following our guidelines (e.g., lotions, oils, shaving right before the appointment).
External factors (sweating, weather exposure, clothing transfer, etc.) outside our control.

We aim to resolve all concerns fairly and promptly—our goal is for you to love your glow service and individual skin responses, we do not offer refunds once a spray tan has been applied. However, if you are dissatisfied, please contact us within 24 hours, and we will work with you to find a solution.

Terms and Conditions

Return and Refund Policy

Satisfaction Guarantee & Refund Policy

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